Services.

Synetix Services has a wealth of experience within the technology infrastructure which enables us to understand the integration between each of the IT components in the client’s enterprise. This makes it possible for us to deliver robust solutions which are tailored to our client’s environment and minimise the risk typically associated with infrastructure changes.

Support Services

• Our typical service offerings include:
• 24 x 7 telephone and email technical support
• Fully featured technical support, including remote assistance, diagnostics and consultancy
• Vendor software subscription
• Hardware replacement

Management Services

Our security experts monitor and manage your security infrastructure round the clock. They will instantly respond in the case of attacks or other major incidents as well as resolve faults and deal with minor incidents.

Synetix can relieve the burden of managing IT systems leaving our customers free to focus on core business or IT departments free to focus on achieving business value from IT.

Through Synetix comprehensive CCO (Comparative Cost of Ownership) analysis and reports our customers get clear visibility of what organisational and financial benefits can be achieved through managed services.

• Managed Virtual Servers: Save up to 70% per year with managed virtual servers
• Applications: Configured, packaged, tested and delivered to the desktop from £49.95 per application
• Data Centres: Save space, money and time by having your IT infrastructure managed in our data centre
• Microsoft: Managed services for Windows 2003/2008, Active Directory, Exchange, SQL, Hyper-V, App-V

Monitoring Services

Synetix Services provides a comprehensive asset and system monitoring service to ensure that your company’s vital infrastructure is working as expected around the clock. By allowing Synetix Services to monitor your critical systems, you can reduce your costs by removing the need for expensive out of hours staff.

All devices are monitored on a 24×7 basis, however alerting is not always appropriate around the clock, So Synetix Services tailors monitoring and alerting to your requirements. We can also provide an SSL-protected online portal for each customer to view their monitoring statistics.

Consultancy and Project Management

Our highly trained consultants have many years experience in delivering solutions to meet even the most demanding of customer requirements. Our highly skilled staff have been responsible for implementing solutions that meet present and future clients needs. Our broad technology experience ensures the solutions we engineer deliver long lasting benefits to our clients.

Knowledge Transfer

It is of utmost importance that our clients understand the solutions that we provide and what is delivered.
Synetix Services provide a number of training services ranging from bespoke training courses around particular technologies through to industry recognised vendor qualifications from our partners.

Vulnerability Assessment

The majority of systems connected to the internet are at risk from attack due to incorrectly configured devices, lack of security patching or flawed network design. An external vulnerability scan is designed to provide a thorough examination of internet-facing systems from the perspective of a hacker.

Vulnerability assessments can range from a toolkit-based scan, with limited intervention by a consultant, to a bespoke manual test that relies on the knowledge and expertise of the tester.

Reports include an executive summary that clearly sets out our findings as well as recommendations for securing any discovered vulnerabilities. The detailed section of the report includes sufficient detail to allow technical understanding of the findings and comprehensive resolution recommendations.

To find out more information or to discuss your specific requirements call Synetix today on 01252 711314